Delivering remarkable customer service is not just about doing your job. The competitiveness in todays irrigation service industry has changed the way customers expect to be treated.
This 2-hour workshop uses real-world case studies to identify the “Ten Commandments of Customer Service” that will provide the framework for delivering the level of service customers LOVE! .
You should take this course if you:
- Have great skills to get the job done, but have difficulty communicating with customers.
- See the opportunity to increase your income or profit by increasing your value to the customer.
- Want to improve how your customers view you and your technicians.
This course qualifies for 2 IA credits.