• Format: Recorded Session - available 24/7
    • IA - 2 CEUs
    • NJ - 0.5 CEC
    • NCICLB Course #11781 - 1 Business CEU
    • ORLCB - 2 CEHs
    • QWEL - 2 CEUs
    • FNGLA - 2 CEUs
    Delivering remarkable customer service is not just about doing your job. The competitiveness in today's irrigation service industry has changed the way customers expect to be treated. You should take this course if you:
    • Have great skills to get the job done but have difficulty communicating with customers.
    • See the opportunity to increase your income or profit by increasing your value to the customer.
    • Want to improve how your customers view you and your technicians.
    This 2-hour workshop uses real-world case studies to identify the “Ten Commandments of Customer Service” that will provide the framework for delivering the level of service customers LOVE!
  • Format: Recorded Session - available 24/7
    • IA - 1 CEU
    • NJ - 1 WC CECs
    • NCICLB Course #11946 - 1 CEU
    • ORLCB - 1 CEH
    • QWEL - 1 CEU
    • FNGLA - 1 CEU
    Instructor: Ted Moriarty With increases in the amount of indoor growing of landscape and agricultural crops, landscape irrigation contractors are getting requests to provide irrigation solutions for these non-traditional growing environments. This seminar addresses some of the options available and the applications:
    • Recognize equipment and applications that are different than traditional landscape irrigation installations.
    • Identify key areas that must be considered when installing and maintaining indoor growing environments.
    Who should attend?  Irrigation contractors, business owners, site managers, service technicians or any installation staff that work on non-traditional landscape irrigation projects.
  • Format: Recorded Session - available 24/7
    • IA - 2 CEUs
    • NJ - 2 WC CECs
    • NCICLB Course #11778- 2 CEUs
    • ORLCB - 2 CEHs
    • QWEL - 2 CEUs
    • FNGLA - 2 CEUs
    The water source for an irrigation system cannot be counted on to be “clean” enough to not cause problems with the proper functioning of the system’s components. Filtration is often overlooked because of the confusion of the selection and installation. Course Outline:
    • The Principles Filtration
    • Filtration Selection
    • Filtration Installation
    • Group Practice and Review
     
  • Format: Recorded Session - available 24/7
    • IA - 1 CEU
    • NJ - 1 WC CEC
    • NCICLB Course #11785 - 1 CEU
    • ORLCB - 1 CEH
    • QWEL - 3 CEUs
    • FNGLA - 3 CEUs
    This session will discuss how flow sensors work, how to incorporate them into an irrigation system, accessories and how to troubleshoot with some hands-on demonstrations.
  • Format: Recorded Session - available 24/7
    • IA - 1 CEU
    • NJ - 1 WC CEC
    • NCICLB Course #11784- 1 CEU
    • ORLCB - 1 CEH
    • QWEL - 1 CEU
    • FNGLA - 1 CEU
    This course will offer information about the reasons to incorporate flow sensing into an irrigation automation system and the basics of flow sensor operation.  The course will also explain the best practices of installing flow sensors in the piping system, wiring the sensor output to the irrigation controller and how the flow signal is used in their control logic. Course Outline:
    • Rationale for Adding Flow Sensors
    • Theory of Operation
    • Hydraulics and Installation
    • Signal Outputs and Transmission
    • Controller Interpretation of Flow Sensor Signals
    • Troubleshooting
  • Format: Recorded Session - available 24/7
    • IA - 2 IA CEUs
    • NJ - 2 WC CECs
    • QWEL - 2 CEUs
    • FNGLA - 2 CEUs
    This class is designed to provide the irrigation technician in the northern and eastern regions of North America with the tools needed to effectively determine if a problem in the landscape is or is not related to water and if not, be able to at least make some basic determination as to what the problem and cause may be. Course Outline:
    • Is There Enough Moisture in the Soil?
    • Common Turf Diseases
    • Common Turf Insects
    • Common Turf Annual Weeds
    • Common Landscape Plant Issues
    • Can Overwatering Make These Worse?
  • Format: Recorded Session - available 24/7
    • IA - 1 CEU
    • NCICLB Course #12145 - 1 CEU
    • ORLCB - 1 CEH
    • QWEL - 1 CEU
    • FNGLA - 1 CEU
    Course Objectives:
    • Understand the parts and how the ground fault locaters operate.
    • Properly set up and use the ground fault transmitter and receiver.
    • Apply different techniques to be productive and effective using these tools.
    This course covers how ground fault locaters operate, how to set up and use the transmitter and receiver and what techniques will help you be effective.
  • Format: Recorded Session - available 24/7
    • IA - 2 CEUs
    • NJ - 0.5 CEC
    • NCICLB Course #11780 - 2 Business CEUs
    • ORLCB - 2 CEHs
    • QWEL - 2 CEUs
    • FNGLA - 2 CEUs
    This seminar looks at the concept of a service contract, considerations and how it can be successfully implemented in the landscape irrigation contracting business. Course Outline:
    • Why Service Agreements?
    • Marketing – 4 P’s
    • PRODUCT - What’s in a Service Agreement?
    • PRICING -the Service Agreement
    • PLACE - Managing the Service Agreement
    • PROMOTING - the Service Agreement
  • Format: Recorded Session - available 24/7
    • IA - 2 CEUs
    • NJ - 2 WC CECs
    • NCICLB Course #11779 - 2 CEUs
    • ORLCB - 2 CEHs
    • QWEL - 2 CEUs
    • FNGLA - 2 CEUs
    This seminar helps the irrigation contractor understand many of the developing standards, codes and green initiatives by examining the potential impact on our industry and their businesses. Course Outline:
    • Where is the Industry Going and Why?
    • Executive Orders and BMP
    • Model Irrigation Ordinance
    • SWAT
    • EPA WaterSense
    • Standards & Codes
    • LEED 4.1
    • Commissioning
     
  • Format: Recorded Session - available 24/7
    • IA - 1 CEU
    • NCICLB Course #12146 - 1 CEU
    • ORLCB - 1 CEH
    • QWEL - 1 CEU
    • FNGLA - 1 CEU
    Course Outline:
    • Operation of a Valve
    • How Valves Close
    • What Makes a Valve Close?
    • What makes a Valve Open?
    • Using Valve Sizing Charts
    • Valve Repair and Troubleshooting
     
  • Format: Recorded Session - available 24/7
    • IA - 2 CEUs
    • NCICLB Course #12147 - 2 CEUs
    • ORLCB - 2 CEHs
    • QWEL - 2 CEUs
    • FNGLA - 2 CEUs
    This workshop will present and discuss the principles of two wire faults, the tools needed to accurately troubleshoot and the strategies to resolve them.  The focus will be on improving the learner’s ability to resolve faults and to present strategies to their technicians.
  • Format: Recorded Session - available 24/7
    • IA - 2 CEUs
    • NJ - 2 WC CECs
    • NCICLB - Course #11782 - 2 CEUs
    • ORLCB - 2 CEHs
    • QWEL - 2 CEUs
    • FNGLA - 2 CEUs
    Today, even many residential controllers have remote accessibility, and this is rapidly changing the skills required of the irrigation technician.  We will explore the different methods of communication technology used and how to troubleshoot and repair.
  • Format: Recorded Session - available 24/7
    • IA - 1 CEU
    • NJ - 1 CEC
    • NCICLB Course #12079 - 1 CEU
    • OLCB - 1 CEH
    • FNGLA - 1 CEU
    • QWEL - 1 CEU
    Instructor:  Mike Yaruzzi Determining the proper pump goes beyond just the pressure and flow the pump is capable of producing. It must also include many other elements involving the whole irrigation project. This class will take a deep dive into identifying proper point of connection capacity to analyzing various friction losses that occur within the hydraulic network of the irrigation system.
  • Format: Recorded Session - available 24/7
    • IA - 1 CEU
    • NJ - 0.5 CEC
    • NCICLB Course #12072 - 1 Business CEU
    • OLCB -1 CEH
    • FNGLA - 1 CEU
    • QWEL- 1 CEU
    Running a small business is hard. Always short-staffed and under-capitalized, business owners juggle a dozen balls every day. Reaching success without sacrificing too much of your personal life means becoming a good business operator. Because most business owners in the Green Industry started as good production or technical people, they struggle with the management of the business.  While professional management can be learned over time, an owner will still need help along the way. No matter how small or large the company, a Board of Advisors will provide powerful guidance to help you maneuver in the game of business. This course will define the role of a Board of Advisors and how to create that board.
  • Format: Recorded Session - available 24/7
    • IA - 1 CEU
    • NJ -1 CEC
    • NCICLB Course #12080 - 1 CEU
    • OLCB - 1 CEH
    • FNGLA - 1 CEU
    • QWEL - 1 CEU
    Instructor:  Mike Yaruzzi Effectively and efficiently diagnosing a centrifugal pump is good for the client as well as the contractor’s business. In many cases, the pump is just replaced without knowing the cause of the problem or failure. Unfortunately, the pump was not the right one for the system and the new pump just fails again. This class will offer advanced pump troubleshooting skills for the irrigation technician to efficiently and effectively identify, and repair common issues associated with centrifugal pump failure.
  • Format: Recorded Session - available 24/7
    • IA - 1 CEU
    • NJ - 0.5 CEC
    • NCICLB Course #12089 - 1 Business CEU
    • ORLCB - 1 CEH
    • QWEL - 1 CEU
    • FNGLA - 1 CEU
    We all saw or heard about the large cargo ship that got stuck in the Suez Canal and the massive back up of container ships anchored outside the ports Los Angeles and Long Beach. While these are very visible examples of supply chain delays in getting products to fulfill orders, there are so many additional challenges within the global transportation network creating real headaches for the landscape and irrigation industry. In this webinar we will discuss these ongoing challenges. We will also look at some of today’s product innovations providing professionals more installation and maintenance options to help prepare and overcome any challenges.
  • Format: Recorded Session - available 24/7
    • IA - 1 CEU
    • NJ - 1 CEU WC
    • NCICLB Course #12081 - 1 CEU
    • OLCB -1 CEH
    • FNGLA - 1 CEU
    • QWEL - 1 CEU
    Instructor: Dr. Michael Dukes Smart irrigation controllers have been commercially available for more than 20 years. Currently they are mandated in an increasing number of municipalities across the U.S. and are used around the world. These devices have evolved to many of the current devices that offer smartphone app capability. These devices have been proven to reduce excess irrigation when installed and programmed properly. This course will review smart irrigation controller basics and how they can reduce irrigation waste and increase irrigation efficiency. Best practices for the two types of smart controllers on the market will be discussed. Research results from the use of smart controllers and real-world implementation will be presented to help the attendee be prepared to optimally implement these devices.
  • Format: Recorded Session - available 24/7
    • NJ - 2 CECs
    This panel discussion will explore NJ Codes and Laws relative to the NJ irrigation contractor. The panel will be moderated by Chris Pine (IrriTech Training) and will include representatives from NJIA, a licensed NJ Irrigation Contractor, representative from the state of NJ (taxation), and a representative of the Board of Landscape Irrigation Contractors. This course will satisfy the new 2-hour requirement for NJ Codes & Laws for licensed NJ Irrigation Contractor
  • Format: Recorded Session - available 24/7
    • IA - 1 CEU
    • NJ - 1 WC CEC
    • NCICLB Course #11972- 1 CEU
    • ORLCB- 1 CEH
    • QWEL- 1 CEU
    • FNGLA- 1 CEU
    This class will help to determine what needs to be done to improve an irrigation system from water source to the sprinkler coverage.
  • Format: Recorded Session - available 24/7
    • IA - 1 CEU
    • NJ - 1 CEC
    • NCICLB Course #11944 - 2 CEUs
    • ORLCB - 2 CEHs
    • QWEL - 2 CEUs
    • FNGLA - 2 CEUs
    Instructor: James Huston This seminar will review key strategies to focus your irrigation contracting business when navigating uncertain times. The attendee will:
    • Reinforce understanding of important business management principles.
    • Recognize key industry benchmarks and how they are changing during these uncertain times.
    • Takeaway strategies to implement into your business.
    Who should attend?  Irrigation contractors, business owners and senior management.
  • Format: Recorded Session - available 24/7
    • IA - 0.25 CEU
    • NJ - 1 CEC
    • NCICLB Course #11942 - 2 Business CEUs
    • ORLCB - 2 CEHs
    • QWEL - 2 CEUs
    • FNGLA - 2 CEUs
    Instructor: David Crary, Chris Pine This seminar will review technology available today and how that can solve common business challenges. The attendee will:
    • Recognize new technology solutions for business management, marketing and communication.
    • Develop more understanding of what problems these technologies will solve.
    • Takeaway strategies to implement into your business.
    Who should attend?  Irrigation contractors, business owners and senior management.
  • Format: Recorded Session - available 24/7
    • IA - 1 CEU
    • NJ - 1 CEC
    • NCICLB Course #11941 - 1 CEU
    • ORLCB - 1 CEH
    • QWEL - 1 CEU
    • FNGLA - 1 CEU
    Instructor: Keith Schweiger This 1-hour online course explores the essential elements of developing a plan to select and implement a central control system for large-scale water management.  Specifically, the course will share successful methods to ascertain information to determine the questions, process, objectives, and selection criteria to make sure their expected goal is achieved when looking at central control products. Additionally, the course will cover how to implement a successful control package that encompasses water and labor management philosophies, hardware evaluation, current system status and of course cost. At the conclusion of the course, the learner should be able to:
    • Identify level of user irrigation knowledge to maximize central control benefits based on their specific objectives and determine current costs.
    • Develop with the user desired and measurable outcomes/goals including what the testing and hands-on phase should look like and the roles of the user’s personnel.
    • Create total budgeted costs to ascertain an ROI that can be used in an RFP.
    Who should attend?  Water managers, irrigation designers, park superintendents, maintenance contractors, property management personnel and others who are looking to understand more about the various factors involved in the water management of large or multi-location sites.
  • Format: Recorded Session - available 24/7
    • IA - 2 CEUs
    • NJ - 2 CECs
    • NCICLB Course #11783 - 2 CEUs
    • ORLCB - 2 CEHs
    • QWEL - 2 CEUs
    • FNGLA - 2 CEUs
    We are seeing more and more HDPE piping in commercial irrigation system. This seminar will discuss the materials, design, installation techniques and repair from basic to advanced.
  • Format: Recorded Session - available 24/7
    • IA - 1 CEU
    • NJ - 1 CEC WC
    • NCICLB Course #11937 - 1 CEU
    • ORLCB - 1 CEH
    • QWEL - 1 CEU
    • FNGLA - 1 CEU
    Instructor: Dennis McKernan Learners will develop a clear understanding of how infiltration rates affect water application rates and irrigation scheduling. How to accurately measure soil infiltration rates will be explained as well as factors that affect soil infiltration rates. This course will cover:
    • Defining and measuring the infiltration rates of a variety of soils and situations.
    • How water application rates, through irrigation scheduling, are affected by soil intake rates.
    • Factors that can increase and / or decrease a soil’s infiltration rate.
    • How to match irrigation schedules to real life soil infiltration rates.
    Who should attend?  Irrigation managers and maintenance staff with experience in developing irrigation schedules.
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