Format: Recorded Session - available 24/7

• IA - 1 CEU
• NJ - 1 CEC
• NCICLB Course #11944 - 2 CEUs
• ORLCB - 2 CEHs
• QWEL - 2 CEUs
• FNGLA - 2 CEUs

Instructor: James Huston This seminar will review key strategies to focus your irrigation contracting business when navigating uncertain times. The attendee will:

• Reinforce understanding of important business management principles.
• Recognize key industry benchmarks and how they are changing during these uncertain times.
• Takeaway strategies to implement into your business.

Who should attend?  Irrigation contractors, business owners and senior management.

Format: Recorded Session - available 24/7

• NJ - 2 CECs

This panel discussion will explore NJ Codes and Laws relative to the NJ irrigation contractor. The panel will be moderated by Chris Pine (IrriTech Training) and will include representatives from NJIA, a licensed NJ Irrigation Contractor, representative from the state of NJ (taxation), and a representative of the Board of Landscape Irrigation Contractors. This course will satisfy the new 2-hour requirement for NJ Codes & Laws for licensed NJ Irrigation Contractor

Format: Recorded Session - available 24/7

• IA - 2 CEUs
• NJ - 2 WC CECs
• NCICLB - Course #11782 - 2 CEUs
• ORLCB - 2 CEHs
• QWEL - 2 CEUs
• FNGLA - 2 CEUs

Today, even many residential controllers have remote accessibility, and this is rapidly changing the skills required of the irrigation technician.  We will explore the different methods of communication technology used and how to troubleshoot and repair.

Format: Recorded Session - available 24/7

• IA - 2 CEUs
• NCICLB Course #12147 - 2 CEUs
• ORLCB - 2 CEHs
• QWEL - 2 CEUs
• FNGLA - 2 CEUs

This workshop will present and discuss the principles of two wire faults, the tools needed to accurately troubleshoot and the strategies to resolve them.  The focus will be on improving the learner’s ability to resolve faults and to present strategies to their technicians.

Format: Recorded Session - available 24/7

• IA - 2 CEUs
• NJ - 2 WC CECs
• NCICLB Course #11779 - 2 CEUs
• ORLCB - 2 CEHs
• QWEL - 2 CEUs
• FNGLA - 2 CEUs

This seminar helps the irrigation contractor understand many of the developing standards, codes and green initiatives by examining the potential impact on our industry and their businesses. Course Outline:

• Where is the Industry Going and Why?
• Executive Orders and BMP
• Model Irrigation Ordinance
• SWAT
• EPA WaterSense
• Standards & Codes
• LEED 4.1
• Commissioning

 

Format: Recorded Session - available 24/7

• IA - 2 CEUs
• NJ - 0.5 CEC
• NCICLB Course #11780 - 2 Business CEUs
• ORLCB - 2 CEHs
• QWEL - 2 CEUs
• FNGLA - 2 CEUs

This seminar looks at the concept of a service contract, considerations and how it can be successfully implemented in the landscape irrigation contracting business. Course Outline:

• Why Service Agreements?
• Marketing – 4 P’s
• PRODUCT - What’s in a Service Agreement?
• PRICING -the Service Agreement
• PLACE - Managing the Service Agreement
• PROMOTING - the Service Agreement

Format: Recorded Session - available 24/7

• IA - 2 IA CEUs
• NJ - 2 WC CECs
• QWEL - 2 CEUs
• FNGLA - 2 CEUs

This class is designed to provide the irrigation technician in the northern and eastern regions of North America with the tools needed to effectively determine if a problem in the landscape is or is not related to water and if not, be able to at least make some basic determination as to what the problem and cause may be. Course Outline:

• Is There Enough Moisture in the Soil?
• Common Turf Diseases
• Common Turf Insects
• Common Turf Annual Weeds
• Common Landscape Plant Issues
• Can Overwatering Make These Worse?

Format: Recorded Session - available 24/7

• IA - 2 CEUs
• NJ - 2 WC CECs
• NCICLB Course #11778- 2 CEUs
• ORLCB - 2 CEHs
• QWEL - 2 CEUs
• FNGLA - 2 CEUs

The water source for an irrigation system cannot be counted on to be “clean” enough to not cause problems with the proper functioning of the system’s components. Filtration is often overlooked because of the confusion of the selection and installation. Course Outline:

• The Principles Filtration
• Filtration Selection
• Filtration Installation
• Group Practice and Review

 

Format: Recorded Session - available 24/7

• IA - 2 CEUs
• NJ - 0.5 CEC
• NCICLB Course #11781 - 1 Business CEU
• ORLCB - 2 CEHs
• QWEL - 2 CEUs
• FNGLA - 2 CEUs

Delivering remarkable customer service is not just about doing your job. The competitiveness in today's irrigation service industry has changed the way customers expect to be treated. You should take this course if you:

• Have great skills to get the job done but have difficulty communicating with customers.
• See the opportunity to increase your income or profit by increasing your value to the customer.
• Want to improve how your customers view you and your technicians.

This 2-hour workshop uses real-world case studies to identify the “Ten Commandments of Customer Service” that will provide the framework for delivering the level of service customers LOVE!