Format: Recorded Presentation • IA - 0.25 Business CEU • NJ - Course #001087 - 1 Education CEC • NCICLB - Course #12381 - 1 Business CEU • ORLCB - 1 CEU • QWEL - 1 CEU • FNGLA - 1 CEU Instructor: Scott Knowles

Format: Recorded Presentation • IA – 0.25 Business CEU • NJ Course #001100 - 1 Education CEC • NCICLB Course #12400 - 1 Business CEU • ORLCB - 1 CEH • QWEL - 1 CEU • FNGLA - 1 CEU Instructor: Kevin Battistoni

Format: Live Webinar - 1 hour Date: 12/4/24 at 2:45 PM • IA – 1.0 CEU • NCICLB #12652 - 1 IRR CEU • NJ #001247 - 1 CEC • ORLCB - 1 CEH • QWEL - 1 CEU • FNGLA - 1 CEU • LA CES - 1.00 PDH/HSW Instructor: Rick Hall

Format - Live Webinar - 1 hour Date: 12/10/24 at 2:45 PM • IA – 1.0 CEU • NCICLB #12658 - 1 IRR CEU • NJ #001257 -1 NJ CEC, 1 WC CEC • ORLCB - 1 CEH • QWEL - 1 CEU • FNGLA - 1 CEU • LA CES - 1.00 PDH/HSW Instructor: Mike Yarussi

Format: Live Webinar - 1 hour Date: 12/6/24 at 11:00 AM • IA – 1.0 CEU • NCICLB #12650 - 1 IRR CEU • NJ #001245 - 1 WC CEC • ORLCB - 1 CEH • QWEL - 1 CEU • FNGLA - 1 CEU • LA CES - 1.00 PDH/HSW Instructor: Craig Borland

Format: Recorded Session - available 24/7 • IA - 1 CEU • NJ - 1 CEC WC • NCICLB Course #11948 - 1 CEU • ORLCB - 1 CEH • FNGLA - 1 CEU • QWEL - 1 CEU Instructor:  Brian Vinchesi Learning Objectives:

• Recognize equipment and applications that are different than traditional landscape irrigation.
• Identify key areas and issues that must be considered when installing and maintaining green roof projects.

Who should attend: Irrigation contractors, business owners, site managers, service technicians or any installation staff that work on green roofs.

Format: Recorded Session - available 24/7

• IA - 1 CEU
• NJ - 1 CEC WC
• NCICLB Course #12077 - 1 CEU
• ORLCB - 1 CEH
• QWEL - 1 CEU
• FNGLA - 1 CEU

Instructor: Christine Hawkins The precipitation rate of sprinklers is everything. Understanding the basic formula to calculate precipitation rates and the many ways in which it can be applied will help elevate your ability to quickly offer your clients detailed information about sprinkler performance. Most design classes will gloss over this topic without a practical explanation. This course takes a deep dive into what looks like a simple concept and explains how it impacts everything from irrigation design, to scheduling a controller, to performing an audit.

Format: Recorded Session - available 24/7

• IA - 1 CEU
• NJ - 1 CEC WC
• NCICLB Course #11934 - 1 CEU
• ORLCB- 1 CEH
• FNGLA-1 CEU
• QWEL - 1 CEU

Instructor: Kurt Thompson At the conclusion of the course, the attendee should be able to:

• Calculate runtime based on actual zone flows and the soil water requirements.
• Determine the water use consumption of an irrigation system to meet the requirements of the rules and codes.

Who should attend?  Landscape and irrigation professionals who are facing additional restrictions on irrigation water use and need to discover better solutions.  

Format: Online Webinar

• IA - 1 CEU
• NJ - 1 CEC
• NC Course #12196 - 1 Irrigation CEU
• ORLCB - 1 CEH
• QWEL - 1 CEU
• FNGLA - 1 CEU

Format: Recorded Presentation • IA – 2 CEUs • NJ - Pending • NCICLB Course # - Pending • ORLCB - 2 CEHs • QWEL - 2 CEUs • FNGLA - 2 CEU Instructors: Dr. Nick Christians, Dr. Adam Thoms

Format: Recorded Presentation • IA – 0.25 Business CEU • NJ Course #001088 - 1 WC CEC • NCICLB Course #12321 - 1 Business CEU • ORLCB - 1 CEH • QWEL - 1 CEU • FNGLA - 1 CEU Instructor: Ted Rightmire

Format: Recorded Presentation • IA – 0.25 Business CEU • NJ Course #001093 - 1 Education CEC • NCICLB Course #001094 - 1 Business CEU • ORLCB - 1 CEH • QWEL - 1 CEU • FNGLA - 1 CEU Instructor: Warren S. Gorowitz

Format: Recorded Presentation • IA – 0.25 Business CEU • NJ Course #001089 - 1 Education CEC • NCICLB Course #12381 - 1 Business CEU • ORLCB - 1 CEH • QWEL - 1 CEU • FNGLA - 1 CEU Instructor: Lee Ivy

Format: Live Webinar - 1 hour Date: 12/4/24 at 1:30 PM • IA – 1.0 CEU • NCICLB #12656 - 1 IRR CEU • NJ #001259 - 1 WC CEC • ORLCB - 1 CEH • QWEL - 1 CEU • FNGLA - 1 CEU Instructors: John Eggleston

Format: Live Webinar - 2 hours Date: 12/06/24, Part 1 at 2:45-3:45 PM, Part 2 at 4:00-5:00 PM • IA – 2.0 CEU • NCICLB #12704 2 BUS CEU • NJ #001262 -2 WC CEC • ORLCB - 2 CEH • QWEL - 2 CEU • FNGLA - 2 CEU • LA CES - 2.0 PDH/NON HWS Instructors: Christine Hawkins and Kevin Battistoni

Format: Recorded Session - available 24/7

• IA - 2 CEUs
• NJ - 0.5 CEC
• NCICLB Course #11781 - 1 Business CEU
• ORLCB - 2 CEHs
• QWEL - 2 CEUs
• FNGLA - 2 CEUs

Delivering remarkable customer service is not just about doing your job. The competitiveness in today's irrigation service industry has changed the way customers expect to be treated. You should take this course if you:

• Have great skills to get the job done but have difficulty communicating with customers.
• See the opportunity to increase your income or profit by increasing your value to the customer.
• Want to improve how your customers view you and your technicians.

This 2-hour workshop uses real-world case studies to identify the “Ten Commandments of Customer Service” that will provide the framework for delivering the level of service customers LOVE!