Format: Recorded Session - available 24/7

• IA - 2 CEUs
• NJ - 0.5 CEC
• NCICLB Course #11781 - 1 Business CEU
• ORLCB - 2 CEHs
• QWEL - 2 CEUs
• FNGLA - 2 CEUs

Delivering remarkable customer service is not just about doing your job. The competitiveness in today's irrigation service industry has changed the way customers expect to be treated. You should take this course if you:

• Have great skills to get the job done but have difficulty communicating with customers.
• See the opportunity to increase your income or profit by increasing your value to the customer.
• Want to improve how your customers view you and your technicians.

This 2-hour workshop uses real-world case studies to identify the “Ten Commandments of Customer Service” that will provide the framework for delivering the level of service customers LOVE!

Format: Recorded Session - available 24/7

• IA - 1 CEU
• NJ - 1 WC CECs
• NCICLB Course #11946 - 1 CEU
• ORLCB - 1 CEH
• QWEL - 1 CEU
• FNGLA - 1 CEU

Instructor: Ted Moriarty With increases in the amount of indoor growing of landscape and agricultural crops, landscape irrigation contractors are getting requests to provide irrigation solutions for these non-traditional growing environments. This seminar addresses some of the options available and the applications:

• Recognize equipment and applications that are different than traditional landscape irrigation installations.
• Identify key areas that must be considered when installing and maintaining indoor growing environments.

Who should attend?  Irrigation contractors, business owners, site managers, service technicians or any installation staff that work on non-traditional landscape irrigation projects.

Format: Recorded Session - available 24/7

• IA - 2 CEUs
• NJ - 2 WC CECs
• NCICLB Course #11778- 2 CEUs
• ORLCB - 2 CEHs
• QWEL - 2 CEUs
• FNGLA - 2 CEUs

The water source for an irrigation system cannot be counted on to be “clean” enough to not cause problems with the proper functioning of the system’s components. Filtration is often overlooked because of the confusion of the selection and installation. Course Outline:

• The Principles Filtration
• Filtration Selection
• Filtration Installation
• Group Practice and Review

 

Format: Recorded Session - available 24/7

• IA - 1 CEU
• NJ - 1 WC CEC
• NCICLB Course #11785 - 1 CEU
• ORLCB - 1 CEH
• QWEL - 3 CEUs
• FNGLA - 3 CEUs

This session will discuss how flow sensors work, how to incorporate them into an irrigation system, accessories and how to troubleshoot with some hands-on demonstrations.

Format: Recorded Session - available 24/7

• IA - 1 CEU
• NJ - 1 WC CEC
• NCICLB Course #11784- 1 CEU
• ORLCB - 1 CEH
• QWEL - 1 CEU
• FNGLA - 1 CEU

This course will offer information about the reasons to incorporate flow sensing into an irrigation automation system and the basics of flow sensor operation.  The course will also explain the best practices of installing flow sensors in the piping system, wiring the sensor output to the irrigation controller and how the flow signal is used in their control logic. Course Outline:

• Rationale for Adding Flow Sensors
• Theory of Operation
• Hydraulics and Installation
• Signal Outputs and Transmission
• Controller Interpretation of Flow Sensor Signals
• Troubleshooting

Format: Recorded Session - available 24/7

• IA - 2 IA CEUs
• NJ - 2 WC CECs
• QWEL - 2 CEUs
• FNGLA - 2 CEUs

This class is designed to provide the irrigation technician in the northern and eastern regions of North America with the tools needed to effectively determine if a problem in the landscape is or is not related to water and if not, be able to at least make some basic determination as to what the problem and cause may be. Course Outline:

• Is There Enough Moisture in the Soil?
• Common Turf Diseases
• Common Turf Insects
• Common Turf Annual Weeds
• Common Landscape Plant Issues
• Can Overwatering Make These Worse?

Format: Recorded Session - available 24/7

• IA - 1 CEU
• NCICLB Course #12145 - 1 CEU
• ORLCB - 1 CEH
• QWEL - 1 CEU
• FNGLA - 1 CEU

Course Objectives:

• Understand the parts and how the ground fault locaters operate.
• Properly set up and use the ground fault transmitter and receiver.
• Apply different techniques to be productive and effective using these tools.

This course covers how ground fault locaters operate, how to set up and use the transmitter and receiver and what techniques will help you be effective.

Format: Recorded Session - available 24/7

• IA - 2 CEUs
• NJ - 0.5 CEC
• NCICLB Course #11780 - 2 Business CEUs
• ORLCB - 2 CEHs
• QWEL - 2 CEUs
• FNGLA - 2 CEUs

This seminar looks at the concept of a service contract, considerations and how it can be successfully implemented in the landscape irrigation contracting business. Course Outline:

• Why Service Agreements?
• Marketing – 4 P’s
• PRODUCT - What’s in a Service Agreement?
• PRICING -the Service Agreement
• PLACE - Managing the Service Agreement
• PROMOTING - the Service Agreement

Format: Recorded Session - available 24/7

• IA - 2 CEUs
• NJ - 2 WC CECs
• NCICLB Course #11779 - 2 CEUs
• ORLCB - 2 CEHs
• QWEL - 2 CEUs
• FNGLA - 2 CEUs

This seminar helps the irrigation contractor understand many of the developing standards, codes and green initiatives by examining the potential impact on our industry and their businesses. Course Outline:

• Where is the Industry Going and Why?
• Executive Orders and BMP
• Model Irrigation Ordinance
• SWAT
• EPA WaterSense
• Standards & Codes
• LEED 4.1
• Commissioning